Einstein Pavers & Artificial Grass ("we," "us," "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit einsteinpavers.com or interact with our services.
1. Information we collect
We collect the following categories of information:
- Information you provide. When you request a quote, contact us, or correspond with us, we collect your name, phone number, email address, project ZIP code, and any details you choose to share about your project.
- Automatically collected information. When you visit our site, our hosting provider may log standard server data: IP address, browser type, referring URL, pages visited, and timestamps.
- Cookies and similar technologies. We use minimal cookies to support site functionality and basic analytics. You can disable cookies in your browser; the site will still work.
2. How we use information
- To respond to quote requests and inquiries
- To schedule, perform, and follow up on projects
- To send service updates, invoices, and warranty notices
- To improve our website and services
- To comply with legal obligations
3. How we share information
We do not sell your personal information. We share information only in these limited cases:
- Service providers who help us operate the business (e.g., email host, payment processor, accounting), under confidentiality obligations.
- Suppliers when ordering materials for your specific project (e.g., a stone yard needs the delivery address).
- Legal compliance when required by law, court order, or to protect rights, property, or safety.
4. Data retention
We retain customer records for a minimum of seven years after project completion to honor warranties and comply with tax and licensing recordkeeping requirements. Quote requests that don't convert to projects are retained for two years and then deleted.
5. Security
We use commercially reasonable safeguards to protect personal information. No system is perfectly secure, and we cannot guarantee absolute security.
6. Your rights (California residents)
Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents may request to know, access, correct, or delete personal information we hold about them, and may opt out of any sale or sharing of personal information (we do not sell personal information). To exercise these rights, email jason@einsteinpavers.com.
7. Children's privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children.
8. Third-party links
Our website may link to third-party sites. We are not responsible for their privacy practices.
9. Changes
We may update this policy from time to time. The "Last updated" date at the top reflects the most recent change.
10. Contact
Questions about this policy?
Einstein Pavers & Artificial Grass
8439 Sunset Blvd #350, West Hollywood, CA 90069
jason@einsteinpavers.com · (424) 550-3599